Work With Cinema/Chicago
Cinema/Chicago and the Chicago International Film Festival is an equal opportunity employer. We value all employees and job candidates as unique individuals, and we welcome the variety of experiences they bring to our organization. As such, we have a strict non-discrimination policy. We believe everyone should be treated equally regardless of race, sex, gender identification, sexual orientation, national origin, native language, religion, age, disability, marital status, citizenship, or any other characteristic protected by law.
Seasonal Positions
More info coming soon
The 60th Chicago International Film Festival will take place October 16-27, 2024, in various venues across Chicago. The Festival unites film lovers and filmmakers from around the world with the belief that movies can involve an audience by challenging, entertaining, and inspiring them. In order to produce such an event, the Festival annually hires a group of dedicated individuals to work both at the Festival office, remotely, and at off-site venues during the months of August through October.
Basic requirements:
- detail-oriented hard-workers with strong organizational skills;
- high customer service skills;
- the ability to learn quickly;
- the ability to work in a very fast-paced environment;
- knowledge of Microsoft Office and Google Drive
These seasonal positions entail long hours, and employees are expected to devote as much time as necessary to complete their tasks.
If interested, please email your resume and cover letter to the contact address in the position listing. No phone calls, please. Only qualified candidates will be contacted for interviews.
If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance at jobs@chicagofilmfestival.com or 312-683-0121 x115. We strive to provide reasonable accommodations whenever requested.
Cinema/Chicago and the Chicago International Film Festival is an equal opportunity employer. We value all employees and job candidates as unique individuals, and we welcome the variety of experiences they bring to our organization. As such, we have a strict non-discrimination policy. We believe everyone should be treated equally regardless of race, sex, gender identification, sexual orientation, national origin, native language, religion, age, disability, marital status, citizenship, or any other characteristic protected by law.
Hotline Agents
Hotline Agents work in the Ticketing department, reporting to the Box Office Manager, to ensure exceptional customer service experience for patrons not at a festival venue. Starting before the festival, Hotline agents work the telephone lines, answer emails and our online chat system answering questions, selling tickets and memberships and solving account and membership issues for patrons pre-festival and during the festival. Assisting in other administrative duties such as inventory, making festival badges, making copies and preparing workstations as needed is required. Willingness to work with other departments is necessary! Previous experience working in an office environment, answering a multi-line phone system and customer service is preferred. Experience with Elevent Ticketing System (or familiarity with other ticketing systems) is highly preferred. This position works in the office location throughout the festival.
Seasonal part-time and full-time available. October 23-29. Please send resumes to boxoffice@chicagofilmfestival.com
Box Office/Ticketing Agent(s)
Box Office Agents work in the Ticketing department, reporting to the Box Office Manager, to ensure exceptional customer service experience for patrons at festival venues. This position requires the ability to work in a changing work environment and must have the ability to travel to different festival venues. Box Office Agents set up their workstations and breakdown their workstations at each venue in addition to working with the operations team to set up venues with lines, and appropriate signage. Box Office Agents sell tickets and memberships, complete exchanges and fulfill packages in addition to selling and inventorying merchandise at venues. Box Office Agents manage credit card and cash sales at venues, protecting customer data. Additionally, Box Office Agents manage Rush Lines for high attendance events. Experience with cash handling, customer service and crowd management is required. Experience with Elevent Ticketing System (or familiarity with other ticketing systems) is highly preferred. Strong communication skills and ability to work with strongly differing personalities is highly sought. Other administrative duties may be assigned.
Seasonal part-time and full-time available. October 13-29. Please send resumes to boxoffice@chicagofilmfestival.com
Drivers
Reporting to the Transportation Manager, drivers provide transportation and great customer service to the industry professionals featured at the Festival. Drivers must exhibit superior driving and navigational skills as they transport riders between hotels, venues, and both the Midway and O’Hare International Airports.
Basic Requirements:
- Strong driving skills, a clean driving record, and a valid driver’s license;
- Familiarity with downtown Chicago and driving high-traffic areas;
- Great customer service skills;
- Ability to lift up to 50 pounds
Scheduling is based on the driver’s availability and the needs of the Festival.
Seasonal, October 16-27, 2024. Applicants should send a cover letter and resume to transportation@chicagofilmfestival.com and mention their favorite movie.
More info coming soon
More info coming soon
Year-Round Positions
Assistant Ticketing Manager
Working in the ticketing department, the Ticketing Assistant Manager assists the Manager in training and supervising the box office agents on all technical elements needed to work in the box office (printers, ticket scanners, ticket stock, laptops, walkie talkies, etc.). The assistant ticketing manager is knowledgeable in Elevent and assists the manager in building events, discount codes, package fulfillment and redemption, group sales, voucher redemption, report building and customer account issues. The assistant manager serves as the manager on duty when at venues – although – is often based out of the Chicago Film Festival main office and will go to venues in the event of necessary ticketing or technical fixes needed. Experience with Elevent is and technical understanding/ troubleshooting is required. People skills and calm under pressure are highly sought after.
Seasonal Full-time. September 16-October 29. Applicants should send a cover letter and resume to boxoffice@chicagofilmfestival.com
Jury Coordinators
Jury Coordinators are responsible for coordinating and overseeing the screening, deliberation, and meal schedules for the competition jury members. They are also responsible for the safe and reliable transportation of jury members throughout their stay in Chicago.
Primary Duties:
- Manage the daily schedules of the jury for a specific competition. These schedules include screenings, meals, special events, and other Festival engagements.
- Transport the jury members to and from screenings, events, hotel, etc., in Festival car, and work with Festival transportation to arrange airport pickups and individual rides as needed.
- In the event of an absence, ensure that all jury members receive (and are able to watch) screeners of competition films.
- Coordinate the jury deliberation and communicate winners to the programming team.
- Assist jury members with any issues that might arise during their stay.
- Track jury expenses and petty cash spent.
Full-time seasonal, October 6-20, 2023. Applicants should send a cover letter and resume to jobs@chicagofilmfestival.com
Ticketing Manager
This position has been filled.
The Ticketing Manager oversees all Festival ticketing operations including: creating events, hiring and training seasonal box office staff, managing internal ticketing requests and external Box Office/Hotline/Tech Support operations. Full availability is required, including late nights and weekends. Must be organized and able to work in a fast paced environment. Previous box office management experience and familiarity with Elevent is preferred.
Seasonal full-time. September 11-October 25. Applicants should send a cover letter and resume to jobs@chicagofilmfestival.com
Box Office Manager
This position has been filled.
The Box Office Manager works with the Ticketing Manager to oversee the Festival box office and with training Ticketing Team Agents. Requires strong organizational and customer service skills. Responsible for scheduling employee hours, implementing daily procedures, balancing daily sales, and taking inventory of box office supplies. Previous box office experience management and familiarity with Elevent is preferred. Evening and weekend hours required.
Seasonal Full-time. September 11-October 25. Applicants should send a cover letter and resume to jobs@chicagofilmfestival.com
Marketing Manager
Full-Time, Salaried (40 hours/week)
Salary range: $52,000-$55,000
Reports to: Managing Director
In office: minimum 3 days/week (5 days/week leading up to the Chicago IFF)
Cinema/Chicago is seeking an experienced full-time Marketing Manager to oversee the communications strategy and all aspects of marketing and communication for Cinema/Chicago and the Chicago International Film Festival, North America’s longest-running competitive film festival. The Marketing Manager drives audience development for the Festival and our year-round programs and oversees the Festival’s marketing and publicity teams.
The Marketing Manager will be responsible for the Festival and year-round organization’s marketing strategy and implementation including: audience development initiatives, content production and publishing, communications calendar, media and community partnerships, and relationships with external advertising and publicity firms.
The Marketing Manager will work closely with the Cinema/Chicago staff and Board members and will also manage seasonal, contract, and part-time support staff as needed.
Download the full Marketing Manager position description and requirements…
Applicants should send a cover letter and resume to Vivian Teng, Managing Director, at jobs@chicagofilmfestival.com. No calls please. Qualified candidates will be contacted for an
interview.
If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance at jobs@chicagofilmfestival.com or 312-683-0121 x115. We strive to provide reasonable accommodations whenever requested.
Seasonal Positions
Information on seasonal positions for the 60th Chicago International Film Festival coming soon!
We have no open positions at this time.
Development Manager
Full-Time, Salaried (40 hours/week)
Salary range: $50,000-$55,000
Reports to: Managing Director
In office: 3 days/week
Cinema/Chicago is seeking a full-time Development Manager responsible for overseeing all aspects of Major and Individual Giving, Government and Foundation Grants, and Membership Programs for Cinema/Chicago, the presenting organization of the Chicago International Film Festival. The Development Manager will be responsible for supporting the Managing Director in the creation and implementation of the organization’s development strategy to build a diverse and sustainable revenue base.
The Development Manager will be responsible for all aspects of Cinema/Chicago’s philanthropic activities including; prospect identification, cultivation and solicitation, CRM management and implementation; grant research, writing and management; and working closely with the leadership team on the annual gala and other fundraising events.
The Development Manager will work closely with the Cinema/Chicago staff and Board members and will also manage seasonal, contract, and part-time Development support as needed.
Download the full position description and requirements
Applicants should send a cover letter and resume to Vivian Teng, Managing Director, at jobs@chicagofilmfestival.com. No calls please. Qualified candidates will be contacted for an
interview.
If you are a person with a disability and require accommodation and/or assistance during the application process, please contact us in advance at jobs@chicagofilmfestival.com or 312-683-0121 x115. We strive to provide reasonable accommodations whenever requested.
212 W Van Buren St., Suite 400
