How to Buy Tickets and Passes
Call us at 1-312-332-FILM (no later than 24 hours in advance) or Ticketmaster (no later than 24 hours in advance) at 1-800-982-2787.
Individual tickets can be purchased (mid-September) at Ticketmaster (additional fees will apply).
Festival Theater Box Office – AMC River East 21 (322 E. Illinois St.)
Starting September 17 (Members Only) and September 19 (General Public), 7 days a week, noon-8pm
(As of October 10, Box Office hours: one hour before the start of the first show to start of last show)
Festival Box Office
30 E. Adams, Suite 800
Starting September 17 (Members Only) and September 19 (General Public), Monday – Friday, 10am – 6pm
Payment required at the time of the reservation. Our box office accepts cash (in person only), Visa, MasterCard, and American Express. No personal checks. No refunds or exchanges unless film is canceled.
You must be in your theater seat 15 minutes before the film’s published start time or we reserve the right to resell your seat. All programs are subject to change and ticket prices for other special events will vary. Films are unrated. Viewer discretion is advise.
Please visit our FAQ page for more answers to your ticketing questions!
Festival Passes (available until October 19)
MOVIEGOER – 10 admissions to any regular film screenings
- $100 for Festival members
- $130 for non-members
PASSPORT – 20 admissions to any regular film screenings
- $190 for Festival members
- $240 for non-members
I WANT IT ALL 50th Anniversary Pass – admissions to every screening, panel and special event
Moviegoer and Passport Passes are not valid for Opening Night, Festival Centerpiece, Closing Night, Special and Gala Presentations, Tributes and Special Events. You must redeem your Pass in person! Bring your pass to a Festival Box Office with your film selections to redeem for actual tickets. You may redeem your Pass for multiple tickets to the same film. We do not exchange passes for tickets over the phone and we strongly encourage you to redeem all your tickets in advance to avoid long line-ups at the theater and sold-out screenings.
Passes purchased online or by phone by mid-September will be mailed out. After that, all passes must be picked up in person. Photo ID is required to pick up your Pass and to redeem your Pass for tickets. You must have an actual film ticket before you will be admitted to a theater.
- $11 for Cinema/Chicago members, students, and seniors
- $14 for regular admission
- $16 for Cinema/Chicago members, students, and seniors
- $20 for regular admission
- $7 – Monday-Friday through 5:00 pm
10 after 10
- $10/ticket, every day after 10pm
Rush Ticket Policy
To purchase a rush ticket on the box office level of AMC River East 21:
1. Ask for a numbered card 30 minutes prior to showtime.
2. Stand in rush line in chronological order.
3. If seats are available 10 minutes prior to show time, you may exchange your numbered card and $10 for regular screenings and $15 for special presentations (cash only) for your ticket.
You must be present when your number is called in order to buy a ticket. Because seating is on a first-come, first-serve basis, rush tickets are always the least desirable seats and the available seats may not be next to each other.
Take a chance on another film! We work hard to bring you films you may never get another chance to see on the big screen.